Achieve success and security with
a Minster Management Franchise

FAQs – Marketing

What marketing support will I receive to win new customers?

From email marketing to Google PPC ads to a fully optimised corporate website, the marketing department uses the latest practices and technology to generate leads for your franchise.  We carry out ongoing marketing health checks to ensure that franchisees are getting best value from their marketing spend.


How could you support me with customer retention?

We will provide you with the tools and support to keep your customer churn to a minimum. For example, we manage customer feedback email surveys for branches to help them assess their customers’ satisfaction and loyalty. Branches use this feedback to fine-tune their service levels which, in turn, helps them retain their customers.


How are customers encouraged to spend more?

In order to generate incremental sales from customers, we ensure they are kept up-to-date with the full range of cleaning services that we offer. Our centrally managed email automation process keeps customers informed, with minimal input required from our franchise partners.


Can you help me with job advertising?

Job advertising comes under the marketing umbrella of support that you will receive.  We have a dedicated jobs website and also use external websites to promote our job vacancies as widely as possible.