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Building for the Future

Minster Cleaning Services’ team recently celebrated the move into their new, purpose-built head office in Erdington, Birmingham.  The two-storey, 5000-square-foot building occupies the site of their old offices, which were levelled to make way for the new development.

Managing director Mike Parker describes the new offices as state of the art: “We'd been in the previous offices since 1994 when the company had a turnover of £2.4million and 13 branches.  At that time, the internet was in its infancy.  Today, annual turnover has reached £35million from the 42-branch network and the world wide web has now become an indispensable part of our daily lives.  

“Our new offices are equipped with the very latest technology, which will help us to continue providing the support that has become a trademark of the Minster franchise package.  And there are enough meeting rooms, offices and parking spaces to accommodate a growing business like ours for many years to come.”

Minster has used the experience gained over 33 years in the industry, together with a substantial financial investment, to establish systems that simplify many of the franchisees' important day-to-day business activities.  As a result, franchisees are provided with support covering IT, accounts, marketing, operations and training.  They also have access to professional advice on employment law, health and safety and environmental legislation.  This leaves them free to concentrate on building a valuable asset.  Average annual branch turnover is over £800,000 and many branches have achieved annual sales of over £1 million.

Minster's business model is a rock-solid proposition that offers considerable opportunities for growth.  It has been built on the provision of excellent service levels to a broad range of organisations.  As an essential, repeating business-to-business service with multi-sector appeal, contract cleaning is less susceptible to fluctuations in trading conditions than many other industries and the exceptionally large territories give enterprising franchisees virtually unlimited potential. 

Research organisation Key Note predicts that economic growth and falling unemployment is expected to generate rising demand for the contract cleaning market, providing sustained growth over the next five years and the market is set for “inflation-busting growth”, according to a new report from MTW Research, which predicts that sales will rise by more than 3 per cent in 2015.

Minster was established in 1982 and has been a bfa Full Member since 1992.  With a reputation for integrity and professionalism, it is one of the country’s most successful franchises and a leading force in office cleaning.  The company offers prospective franchisees a safe, secure future whether they choose a resale or a new area.  

Potential Minster franchisees need a range of skills and experiences including people management and leadership, problem solving, resilience and commercial awareness – important attributes for a management franchise where some branches employ well over 200 people.   

On average, franchisees have been with Minster for 12 years and some longer-serving franchisees are planning their retirement.  As a result, there are currently established franchises available for resale in Bristol, Dundee, Hertfordshire and Liverpool for £10,000 plus vat, in addition to the purchase price of the business. 

New franchise opportunities include Cambridge, Doncaster, Durham, Leicester, London, Middlesex, Guildford, Peterborough and Swansea.  Initial start up cost is £28,225 plus vat, which covers licence, training, computer software and hardware, stationery, machinery, equipment and materials. In addition, between £40,000 and £60,000 working capital will be needed – finance is available from leading banks subject to status. 

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