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West Country Magic

Damon Brown took over as franchisee for the Bristol branch of Minster Cleaning Services in January 2016.  Since then, the office cleaning franchise has won many new contracts, as well as adding extra business from existing clients, and turnover over the past three years has increased by a staggering 80 per cent and 20% in the last 12 months.

Following a career in international and UK finance with Lloyds Banking Group, Damon bought the branch as a resale.  He is aiming to follow in the footsteps of another ex-banker, Kevin Lawley, who has more than trebled turnover at his Norfolk and Suffolk branch since taking over in 2011.

In his own words

Damon says: “I have an excellent team here and the branch runs very smoothly, but there is plenty of scope for further growth.  Bristol is thriving and continues to attract investment.  The West of England Combined Authority has been launched, bringing £90million of public money into the region.  According to the latest UK Powerhouse report, Bristol’s economy is now worth £13.4billion.  Its growth is keeping pace with some of the country’s biggest cities, such as Leeds.  The city was also named as the UK's most desirable location in the 2017 Sunday Times Best Places to Live in Britain Guide.

“By concentrating on the M5 corridor south of Bristol, we have been successful in gaining customers from the south Somerset region.  Much of the new business is from larger contracts with higher average values, and an account manager with multi-site experience has been recruited to capitalise on this success and add experience to the management team.  Growth has been predominantly in manufacturing and the service sector, but also Minster’s expertise in healthcare has helped expand this important area.”

Recession-resistant sector

Office cleaning is an essential commercial service that appeals to a broad client base; this helps to protect franchisees from the peaks and troughs experienced by so many businesses.  As the country’s biggest and one of the most successful commercial cleaning franchises, it offers prospective franchisees with people-management skills a safe and secure future whether they buy an established branch or choose a new area.

Low-risk opportunity with plenty of potential

The majority of Minster’s most recent franchisees have joined through the purchase of an established branch.  Buying an existing business has many advantages, including cashflow, customers and staff from day one.  It can also provide evidence of what can and has been achieved and it can show how the business is likely to perform in varying market conditions.  There are currently established franchises available for resale in Nottingham and Devon at a fee of £10,000 plus vat in addition to the purchase price of the business.

Annual turnover at Minster is now £41million.  Across the network, half of its branches are each achieving sales of more than £1million, and our top franchises are each achieving sales in excess of £2million.  This management franchise business offers a low risk opportunity with a large, exclusive geographic territory and exceptional support. 

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