Throughout the year at Minster Franchise we organise a range of range of meetings typically where all franchisees attend two national conferences. Every couple of years we also look to organise regional franchise meetings with an agenda that has been determined primarily by the franchisees attending.
Minster Franchise's MD Mike Parker who has chaired these regional meetings comments "I can tell by the participation and engagement of franchisees that they really enjoyed the discussions and debates that we have at these sessions. Their feedback scores have averaged 8.5 out of 10. This tells me we are doing pretty well."
Our franchisees are operating large management franchises so supporting them through such meetings is very helpful to them. Mike has also been accompanied by his his marketing manager, Paul Stairmand who comments, "Like Mike I have really enjoyed these meetings and can see that the franchisees gained great benefit from them. I have enjoyed leading a couple of the topic items, particularly those around customer retention and lead conversion. The franchisees have some excellent best practice ideas which they have been keen to share".
With a couple more meetings to go Mike and Paul are back on the road this week visiting Winchester and Cheltenham.