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What support should I expect to receive when I become a Minster franchisee?

The recent 2018 bfa NatWest franchise Survey states that ‘78% of franchisees surveyed rated the support provided as the top benefit of being part of a franchise system rather than being a non-franchised small-medium enterprise.’

At Minster Cleaning Services, franchisee support is top of our agenda to ensure our franchisees have all they need to run a successful and growing business.

As a franchisee, you will be overseeing all areas of your business, which may include finance, operational management, administration, IT and marketing, so it is important that you receive appropriate initial and ongoing training and support. 

An established franchise should also have effective systems in place to help you with these day-today business activities.

A management franchise such as Minster Cleaning Services, is more complex than a single operator franchise, and the franchisee will typically be employing relatively large numbers, so it is even more vital that there is a proven business format for the franchise to work within.

The transition from employment to self-employment can prove to be quite stressful for some new franchisees, so you should choose a franchisor that will provide useful help and advice about dealing with leaving the relative protection of an employed environment.

I would also recommend that prospective franchisees look for a franchisor where there is evidence of teamwork within the network.  I believe that much of Minster’s growth and success has been helped by the co-ordinated approach and co-operation between the franchisor, franchisees and employees. 

Franchisees exchange ideas and information through regular meetings and conferences and by telephone and email.  If ever a problem arises, there is always someone else in the network who has had the same experience and has come up with a solution.

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